Returns & Refunds:
Items may be returned to us within 14 days after receiving your order.
The returned items must be unused, undamaged and in the original undamaged package!
All international returns will not be reimbursed for return shipping charges.
You must have an authorization number for the return/refund.
An authorization number may be obtained by emailing us at RMA@transport-koffer.nl
No items will be accepted for return/refund without notice after 14 days from delivery of products, or if the item is damaged.
If your item is defective and it is covered by warranty, please see our warranty page for help.
NEVER accept a damaged package.
If you do accept a damaged package and the product appears to be damaged, please send us an email with photos of the package and product within 24 hours.
Do you have any questions?
Please don't hesitate to contact us.
We are happy to assist you.